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ByWater Solutions

PO Box 1346

Santa Barbara, CA 93102

  • library
  • open source
  • software
  • support

Elevator Pitch:

ByWater Solutions offers quality support, participation in a forward-thinking community, and the versatility/flexibility of the Koha system.

Tell us about your business, what inspired you to get into it, what you sell/service you offer, what makes your business stand out and how it impacts you, your community or the environment.

ByWater Solutions was started by lifelong friends in 2009. We are a diverse group of librarians, technology geeks, Tolkien fans, space nerds, genealogists, knitters, animal lovers and most importantly, open source fanatics. Our carefully selected team of experts is available 24/7 for personalized, responsive, and honest support.Our mission is to empower libraries by giving them the technological flexibility and freedom they deserve through the use of Koha open source software and honest support.

How would you use the FedEx Small Business Grant money to make a significant impact on your business?

ByWater Solutions would utilize prize monies to fund development of our prototype "Supportal". This project will give us the opportunity to provide even more exceptional customer service and support to our partners in the library industry. The ability to access everything we need in one location will not only make us more responsive, but give us a more comprehensive view of how to continue improving our services. This will also give us the opportunity to integrate our partners into support.

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