Authorized Verizon Wireless retailer offering the most personalized service ever experienced while shopping for wireless devices.
What inspired you to get into the business you are in today?
In 1992 my husband traveled for business, on the road for weeks living in hotel rooms while I was home with our 3 yr old. He decided he needed to find his own business close to our home town so he could have more time with his family. He learned about the beeper business through a business broker, researched what was needed to start this type of business, rented a small storefront, and we opened for business. Within a year we added cellular phones to our store and the business took off!
How do you define success for yourself and for your business?
By providing excellent, client based customer service customer have continued to return to us year after year for all of their Verizon Wireless needs. Over time they bring in their spouses, children, relatives and friends. Introducing them to a nurturing environment to learn about all their wireless needs in a friendly, courteous way. We help customers choose the device that works best for them and their individual lifestyle and encourage them to return with any needs or concerns they have.
How would you use the FedEx SMB Grant money to make a significant impact on your business and/or on others?
If awarded the FedEx grant, we would be able to hire more employees to continue to provide the excellent service our clients have come to expect. In addition, we could expand our product line with additional capital for inventory. Lastly, additional capital would allow us more freedom to advertise through social media and create a website with hosting services, which has become cost prohibitive over the past years.